Privacy Policy

This Privacy Policy describes how Matter & Medium, LLC (“we,” “us,” or “our”), the Illinois art business of Nasir Hussain, handles information collected through this website and related artwork inquiries and communications. For questions or requests, email contact.matterandmedium@gmail.com.

Information you provide

Our inquiry form asks for your name, email address, painting or project of interest, and message. You may also provide your city and state and how you found our work. We receive information you include in emails and subsequent conversations, such as commission preferences, budget, photographs of your space, or delivery details. If you purchase artwork, related correspondence and transaction records may include your billing or shipping address, payment status, and order details.

You can browse without submitting an inquiry. Optional form fields can be left blank. Required fields are needed to respond meaningfully. Please do not send payment card numbers, government identification numbers, health information, or other sensitive information through the form or ordinary email. This website does not offer customer accounts or an on-site payment checkout.

Technical information and service providers

• Hosting and security: The site is published through OpenAI’s Sites service and delivered using Cloudflare infrastructure. Hosting and security providers may process IP addresses, request times, browser and device information, requested URLs, and related logs to deliver and protect the site.
• Inquiry processing: Formspree processes submitted form fields and technical information, such as IP address, browser information, submission time, and referring page, for delivery and spam or abuse prevention. Submissions are sent to our Gmail inbox and may also be retained within Formspree. See Formspree’s Privacy Policy.
• Analytics: Cloudflare Web Analytics provides information about visits and site performance, including page URLs, referrers, browser/device categories, approximate country, and loading metrics. Cloudflare describes this analytics service as cookie-free and does not use it to fingerprint or track individuals across websites. This is separate from operational hosting and security logs. See Cloudflare Web Analytics documentation and Cloudflare’s Privacy Policy.
• Fonts and email: Fonts are loaded from Google’s servers, which receive ordinary web-request information, including your IP address and browser information. Google also processes inquiry correspondence through Gmail. See Google’s Privacy Policy.

How we use information

We use information to respond to questions; discuss paintings and commissions; arrange and fulfill purchases, payment, pickup, or delivery; maintain business and tax records; understand which work interests visitors; improve site performance; prevent spam and misuse; and comply with legal obligations or protect legal rights. Submitting an inquiry does not subscribe you to a newsletter or authorize unrelated promotional email.

When information is shared

Information is processed by providers supporting hosting, security, analytics, form delivery, and email. If you proceed with a purchase, relevant details may be shared with payment services, delivery carriers, or professional advisers as needed for that transaction. We may disclose information when required by law or reasonably necessary to address fraud, enforce agreements, or protect rights and safety. Relevant business records may transfer in a merger, sale, or reorganization, subject to applicable privacy protections.

We do not sell personal information, rent inquiry lists, or share inquiry information with advertisers for cross-context behavioral advertising. We do not publish your inquiry, photographs, identity, or testimonial as marketing content without your permission. External sites and services have their own privacy practices.

Cookies and browser choices

The site’s own application code does not set advertising cookies or use browser local storage to track visitors. Cloudflare Web Analytics does not require analytics cookies. Infrastructure or anti-abuse services may use technologies needed for security or service operation. Browser settings can limit cookies or scripts, although this may affect functionality. We do not currently conduct targeted advertising or sell or share information for that purpose, including when a Global Privacy Control signal is present. The site does not implement a separate response to legacy Do Not Track signals.

Retention and security

We retain inquiry correspondence and related records for as long as reasonably needed to respond, maintain customer relationships, fulfill transactions, resolve disputes, and meet legal, tax, or accounting obligations. Retention depends on the type of record and purpose; provider logs, stored submissions, and backups may follow different retention schedules. You may request deletion using the contact address above, subject to records we are permitted or required to retain.

The website uses HTTPS to protect information in transit. No internet transmission or storage system is completely secure, and we cannot guarantee absolute security. Please share only information needed for your inquiry.

Your choices and privacy rights

You may contact us to request access to, correction of, or deletion of personal information we hold, or to ask us to stop optional communications. Depending on your location and applicable law, you may also have rights to a portable copy, restriction of processing, objection, withdrawal of consent where processing relies on consent, or an appeal of a denied request. These rights are subject to legal conditions and exceptions; we do not represent that every privacy statute applies to this business.

Send requests to contact.matterandmedium@gmail.com with “Privacy request” in the subject. We may need reasonable information to verify identity or an authorized representative’s authority. We will respond within applicable legal time limits and will not discriminate for exercising applicable rights. If a request is denied, you may ask us to reconsider by replying to our response. You may also contact your competent privacy regulator where applicable.

International visitors and children

This business operates in the United States. Our providers may process information in the United States and other countries whose privacy laws differ from those where you live. Where applicable law requires a legal basis, we process information to take steps at your request toward a purchase, perform an agreement, comply with legal obligations, or pursue legitimate interests in responding to inquiries and operating a secure business, subject to your rights. Where legally required, we rely on consent and applicable safeguards for international transfers.

The site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information, contact us so we can address it and delete it as appropriate.

Changes to this policy

We may update this policy as our practices change. The date above identifies the latest revision. For material changes, we will provide additional notice or obtain consent when required by law. Contact us at the email above with questions about this policy.